Meet Evie the Otter, our AI assistant
She sits in the corner of every page, knows how everything works, and can set up your event for you.
By Mark Hinds LinkedIn ·
You may have spotted a friendly otter in the corner of every TicketOtter page. That’s Evie, and she’s more than a mascot: she’s our AI assistant.
Stuck? Ask Evie
Evie knows how everything in TicketOtter works. Ask her anything, however it comes out: how refunds work, why a ticket isn’t showing, how to check people in at the door. She answers in plain English and, if you need a particular page, she takes you there and points at the button.
She can set up your event
Press New event and choose Let Evie make it for me. She asks you a few questions, one at a time: what it’s called, when and where, free or paid, and your tickets. Answer in your own words. She builds the event as you go, then shows you the page to check before anything goes live. Already selling somewhere else? Paste in your listing and she’ll fill it all in.
And if you’d rather talk to a person
Press Talk to a person and your chat comes straight to our team. We’ll email you back.
Where Evie came from
Evie was drawn by Jay, aged 14, and named after the youngest member of the TicketOtter family. Mark tells the story:
The family story is quite interesting. My partner and I started Comedy At Work, which is another company that puts on comedy productions, and we moved into TicketOtter out of necessity. So that’s the family from our side.
Then Alex joined us, because we needed a bit of technical know-how, and we love Big Al and what he does. And it gets even more family, because Evie, the otter you see on our website, is named after Alex’s daughter, and all the artwork of Evie is done by Anne’s daughter. So yes, we like to keep it in the family.
Go to ticketotter.com, sign up, get your events online, put your Stripe account in, press publish. That’s it. You get your QR codes, your links, everything. You’re ready to sell tickets.
Why an otter? I think you’ll have to ask Anne and Alex that one, but I like otters, and they like otters. It’s a UK company and it’s a UK animal. We love animals, we’re involved with it and we support the charity. So why not an otter?
Go to ticketotter.com, sign up, get your events online, put your Stripe account in, press publish. That’s it. You get your QR codes, your links, everything. You’re ready to sell tickets.
Say hello to Evie in the corner of any page at ticketotter.com.