Check guests in by name
Tick people off a searchable guest list instead of scanning tickets.
Use the guest list when you'd rather tick people off than scan, or when you're working from a laptop at a desk.
Open the guest list
- Go to Events and press Check in on your event.
- Choose Search by name.
For an event with several dates, choose the date you're checking in first. You can switch with Change date at the top.
Check people in
- Search by name, email or ticket reference. People still to arrive are listed first, then everyone else by surname.
- Press Check in next to a ticket. The row turns green and shows the time.
- For a group booking, Check in all checks in every ticket that person bought.
- Checked someone in by mistake? Press the undo button on their ticket, or Undo all for the whole booking.
The count at the top shows how many people have arrived, with a breakdown by ticket type. The list refreshes every few seconds, so check-ins made on other devices (including phones scanning tickets) show up too.
Using a phone as well
The guest list and the phone scanner share one record, so you can run both at once — for example, a scanner at the door and the guest list at the box office. See Check guests in with your phone camera.
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