Connect TicketOtter to an AI app
Ask ChatGPT, Claude or another AI app about your events, sales, orders, discount codes and check-ins, in plain English.
TicketOtter has an MCP server: the standard way AI apps connect to other services. Connect it to ChatGPT, Claude or any other app that supports MCP and you can ask things like "How many tickets have I sold for Friday's show?", "Which discount codes have been used most this month?" or "How many people have checked in so far?", and it answers from your real figures.
You'll find everything below in TicketOtter under Connections & apps in your account menu, with a button to copy the address.
The address
Your AI app will ask for the server's URL. It's:
https://mcp.ticketotter.com
There's no key or password to copy. When you connect, TicketOtter opens so you can sign in and choose what the app may do.
Connect ChatGPT
- In ChatGPT, open Settings, then Apps & Connectors.
- If you don't see a Create button, turn on Developer mode under Advanced settings.
- Press Create, name it TicketOtter, enter
https://mcp.ticketotter.comas the MCP server URL and choose OAuth for authentication. - Sign in to TicketOtter if you're asked to, choose what ChatGPT may do, then press Allow access.
Connect Claude
- In Claude, open Settings, then Connectors.
- Press Add custom connector, name it TicketOtter and enter
https://mcp.ticketotter.com. - Press Connect next to TicketOtter.
- Sign in to TicketOtter if you're asked to, choose what Claude may do, then press Allow access.
Connect another app
Look for where your app adds an MCP server (it may be called a connector, an integration or a tool). Add a remote server using Streamable HTTP with the address https://mcp.ticketotter.com, and choose OAuth if it asks how to sign in. TicketOtter registers the app for you, then asks you to sign in and choose its permissions.
If you manage more than one organiser account through a team, the app can use each of them and will ask which one you mean.
Choose what it may do
When you connect, you pick from these:
- Events and tickets: your events, their dates and venues, and each ticket type's price and how many are left. Always on.
- Sales and check-ins: tickets sold and revenue by ticket type and by day, refunds, and check-in numbers.
- Orders: each order's reference, date, tickets, total and status.
- Buyers' names and email addresses: who placed an order. Only shared when you ask about an order or ask for them, and only with Orders on.
- Discount codes: your codes and how often they've been used.
To change them later, go to Connections & apps, press Permissions next to the app, and save. The app sees the change the next time it asks TicketOtter anything.
No app can refund orders, move money, delete events or see your payment keys or bank details.
Making changes
When changes are switched on for your account, you'll also see Make changes you confirm. With it ticked, the app can create a discount code, switch one off, or change how many of a ticket type are on sale. It always shows you exactly what it's about to do first, and nothing changes until you say yes.
Disconnect it
Go to Connections & apps and press Revoke next to the app. It loses access straight away. You can also remove TicketOtter in the app's own settings.
Your data
The app only sees what it asks for while answering you, and its provider's own terms cover what happens in your chats. We keep a simple log of which tools were used and when, without any buyer details, for 12 months. Our privacy policy has the details.
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