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Sell digital products
Sell downloads like recordings, ebooks or videos. Upload the file or give a link, and it's emailed to buyers once they've paid.
A digital product is anything people download: a recording of the night, an ebook, a video, a PDF programme. You add it once, and we email it to each buyer as soon as they've paid. There's nothing to post.
Digital products are part of the Sell products add-on, a one-off £5. If you haven't got it yet, open Products in the menu and press Unlock.
Add a digital product
- Go to Products in the menu and press Add product.
- Give it a Name, a Description, a Picture and a Price.
- Under Type, choose Digital.
- Under What we send, choose A file and upload it (up to 50 MB), or choose A link and paste where buyers get it, such as a download page or a shared folder.
- Leave Add to all my events ticked to sell it at every event you have now, or untick it and switch it on for the events you want.
- Press Add product.
What buyers get
Buyers add it to their basket like a ticket. They don't need to give an address. After paying they get their order confirmation, then a second email, Your downloads are ready, with a button for each download.
- A file is sent as a private link that works for 30 days. If it runs out, resend the order or send them the file yourself.
- A link takes them straight to the address you gave.
Change the file
Edit the product on the Products page and choose a new file, or switch to a link. People who've already bought it keep the link they were sent.
To stop selling it, switch off On sale, or turn it off for one event in that event's settings under Products.
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