Switching ticket platform? Compare what you really pay
Ticket platforms charge in one of two ways: a percentage of every ticket, or a flat fee per ticket. Here’s how they compare, and how easy it is to move.
Two ways platforms charge
- A percentage: the fee is a share of your ticket price, often with a fixed amount on top, so it grows every time your price goes up.
- A flat fee per ticket: the fee stays the same whatever you charge. TicketOtter’s is 40p + VAT per paid ticket.
Payment processing is usually charged on top either way. On TicketOtter it’s Stripe’s own fee, which goes to Stripe, not us.
What a percentage costs as your price goes up
| Ticket price | TicketOtter fee | A 5% fee |
|---|---|---|
| £10 | 40p | 50p |
| £20 | 40p | £1.00 |
| £40 | 40p | £2.00 |
Fees are per ticket, before VAT and payment processing. Percentages vary from platform to platform; 5% is an example to show the difference.
Moving your events across
Copy your event details from your current ticket site and paste them into a chat with Evie, our AI assistant. She picks out the name, date, venue, ticket types and description, and builds your event for you. Check it, connect Stripe and publish. See how to create an event.
There’s no contract and no monthly fee, so you can try TicketOtter on your next event and keep the rest where they are.
When a flat fee suits you best
The higher your ticket price, the more a flat fee saves. TicketOtter suits organisers who already have an audience and want ticket money going straight into their own Stripe account.
When another platform may suit you better
Some platforms run a marketplace where people browse for events to go to. If you rely on being discovered that way, it may be worth their fees. TicketOtter doesn’t offer that yet, but it’s on its way.
Your questions, answered
I am already with another platform. Is switching a hassle?
No, switching is easy, and we’ve made it even easier with the AI: you just put in the details of your event and it populates your pages, ready to go out to the people who are going to buy tickets.
It really is simple. How easy the switch is was one of the biggest things for us to get right, and it’s incredibly easy.
Go to ticketotter.com, sign up, get your events online, put your Stripe account in, press publish. That’s it. You get your QR codes, your links, everything. You’re ready to sell tickets.
What is wrong with percentage ticket fees?
I don’t know whether the question is what’s wrong with percentage ticket fees. I think the question is what’s right with them. Why? You’re providing the same service. Whether I charge £10 for my ticket or £1,000 for my ticket, what’s the difference? You’re providing the same service.
Go to ticketotter.com, sign up, get your events online, put your Stripe account in, press publish. That’s it. You get your QR codes, your links, everything. You’re ready to sell tickets.
Frequently asked questions
Is switching a hassle?
No. Paste your event details into a chat with Evie, our AI assistant, and she builds the event for you to check and publish.
Do I have to move all my events at once?
No. There’s no contract or monthly fee, so you can try TicketOtter on one event first.
Does TicketOtter take a percentage of ticket sales?
No. TicketOtter charges a flat 40p + VAT per paid ticket sold. Stripe’s payment processing fee is separate.
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